Are librarians really paid to shush? Do we get “shush money”? The truth is that libraries are meant to be welcoming places for everyone; however, certain areas of the library have specific functions that may require patrons to be quiet while using them. In the Reference Department or computer area there is a limited amount of space and computers are in close proximity to one another. This means even a little noise from one patron may easily disturb other patrons who are working nearby. What can we do about it? We post signs urging patrons to cut off their cell phones and not to talk. That usually doesn’t work. The truth is telling noisy patrons to keep their voices down or take their calls outside is simply part of our job. We don’t like to do it. We don’t earn bonus points for every patron we shush. We don’t get special training in the Art of the Shush. We hate to make patrons mad or discourage them from using their library but the truth is that one patron’s noise ruins the library experience for everyone else around her. Thus, we have to tell you to speak softly or not at all. We have to shush! You on the other hand have the right to remain silent!